We will start the day by looking at the foundations of user experience. What does a recommended UX process look like? And how does that process really need to adapt and evolve when you’re a team of one?
With a high level understanding of the UX process, we’ll now dig into specific methods that are suitable or tailored for a UX team of one situation. We’ll familiarize ourselves with a toolbox of methods and get hands on practice in several of them.
In this section we will have a frank and honest conversation about the challenges that UX teams of one may face. We will learn about useful techniques for overcoming them.
We will conclude the day by reflecting on how you intend to put these new tools into practice in your organization in the short term and the long term. We will reflect on how you would like your organization and your own personal UX practice to evolve and develop a roadmap for how to get there.
Leah Buley is a veteran of the experience design industry, a former Forrester analyst, and the author of the book The User Experience Team of One. Bridging the roles of practitioner and analyst, Leah can help a company evaluate where it stands competitively with respect to design, and then turn around, roll up her sleeves, and help its teams do the hard work.
Leah spent 15 years in the design field as a UX practitioner (though she got her start as an opinionated web developer). Her past work spans agencies, startups, and Fortune 100 companies. Leah was previously a principal analyst at Forrester, researching the evolving role of design in business. Prior to that, she worked as a design strategist in the design innovation group at Intuit, one of the forerunners in making design thinking a cultural competency. Before Intuit, Leah was a lead experience designer at Adaptive Path, a pioneering user experience and service design consultancy, working with clients in financial services, healthcare, social media, and consumer products.
Leah writes and speaks regularly at conferences such as SXSW, UX Week and UX London. Her talks and workshops have a reputation for being high-energy, hands on, and just a little bit quirky.
When she’s not working, Leah can usually be found at the dog beach or the playground. Sometimes she even brings along her dog and her son.