Good design doesn’t happen without good communication – in listening and talking to users, working with stakeholders, collaborating with your team. Celeste Headlee’s Having Better Conversations keynote focuses on the science-based fundamentals of communication and includes thought-provoking topics like the “smarter” you are, the worse you are at communicating. This highly motivational talk, with 10 practical lessons, is designed to inspire self-confidence and introduces strategies for enhancing personal and professional relationships by simply becoming better at having conversations.

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